Employment Opportunities

The Columbia Club is the premiere private city club in Indianapolis, conveniently located in the heart of downtown on Monument Circle. Established in 1889, the not-for-profit Columbia Club provides opportunities for business networking and social connections among its diverse membership. The beautiful Clubhouse, listed on the National Register of Historic Places, features fine and casual dining, catering and meeting facilities, overnight guest rooms and a complete health & wellness center.

The Columbia Club is continually seeking experienced, qualified, enthusiastic, and attentive individuals who can demonstrate Platinum Level customer service to its members and guests.

Benefits of working at The Columbia Club
· Complimentary Employee meals
· Energetic, multi-faceted, team-oriented work atmosphere
· Uniforms (for uniformed employees)
· One week of vacation after one year (for full-time employees)
· 401K retirement plan with employer match (for full-time employees)
· Choice of health plan products (for full-time employees)
· Vision insurance (for full-time employees)
· Employer paid life insurance and disability program (for full-time employees)

 

Careers at the Columbia Club

Banquet Houseman

I.            Position
Banquet Houseman
 
II.           Job Summary (Essential Functions)
Set up, break down and reset event rooms according to the BEO.  Must assist the service staff as needed.
 
III.         Job Tasks (Additional Responsibilities)
Must se up and/or break events according to the BEO
Cleans, stores and secures all tables, charis and equipment in the proper manner
Must assist team as needed, promoting positive teamwork
Perform side duties as assigned or requested by Banquet Captain
Understand and execute the set-up and the sequence of multible events
Asist clients during pre-event set-up and post breakdown
Check rooms for proper setup
React in a timely manner to last minute changes or any special requests from our clients
Maintain cleanliness and organization of banquet rooms, service hallways and storage areas
Perform other duties as directed by management.
 
IV.         Qualifications
1.            No prior experience or training is required, however, it is preferred
3.            High School diploma or GED;
4.            Ability to apply common sense understanding to carry out detailed but uninvolved written or oral   instructions
5.            Ability to print and speak simple phrases and sentences
6.            Ability to read and interpret documents such as safety rules, operating and maintenance                instructions and procedure manuals
7.            Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,                common fractions and decimals
8.            Heavy lifting required
 
V.           Certifications and Licenses
1.            None needed
 
VI.         Work Experience
1.            None needed
 
VII.        Competencies
1.            Ability to provide 100% guest satisfaction.
2.            Knowledge and use of proper sanitation procedures at all times
3.            Exercises team work with other staff
4.            Abides by The Columbia Club standards, policies and procedures and safety rules at all times
5.            Reports to work on time, well groomed and properly attired
6.            Conducts self in a professional and respectful manner towards guests, fellow employees and         management at all times
7.            Maintains confidentiality of all Columbia Club activities, policies and procedures
8.            All other duties as assigned
 
VIII.      Work Environment
1.            Fast Pace
2.            Can be stressful
3.            Heavy lifting 80% of the time
 
IX.         Overtime or other aspects of the job
1.            Overtime is required on an as needed basis
2.            Must be able to work some weekends and holidays
 
X.           Reports to
Banquet Manager, Banquet Captain
 
XI.         Supervises
No supervisory duties are included in this position.
 
 
Physical Requirements
 
  Infrequent 1x/shift or less Occasional 2-6x/hour Frequent 20-30x/hour Constant +30x/hour
Standing       Yes
Walking       Yes
Sitting Yes      
Fine/gross grasping, repetitive handling, or feeling things       Yes
Reaching at or below shoulder level with hands and arms       Yes
Reaching above shoulder level with hands and arms     Yes  
Lifting and carrying objects 1-5 lbs.       Yes
Lifting and carrying objects 5-15 lbs.       Yes
Lifting and carrying objects 15-25 lbs.       Yes
Lifting and carrying objects 25-50 lbs.       Yes
Stooping, kneeling, crouching or crawling   Yes    
Talking and hearing       Yes
Tasting and smelling        
Work near moving mechanical parts   Yes    
Exposure to fumes from cooking of various food items        
Exposure to caustic or toxic fumes Yes      
Exposure to extreme cold temperatures Yes      
Exposure to extreme heat temperatures Yes      



 
 
 
 

Restaurant Server

I.             Position
Restaurant  Server
 
II.           Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
 
III.          Job Tasks (Additional Responsibilities)
Sets up side station and performs assigned side (prep) work.
Provides immediate attention to all members and guests upon seating.
Distributes food and wine menus; answers questions.
If local water conservation laws permit, fills glasses with ice water; answers questions and suggests menu items.
Takes members’ and guests’ orders; suggestively sells food and beverage items, if appropriate.
Places orders with kitchen; informs cooks about any special cooking instructions.
Serves meals; places dishes by courses in front of each person.
Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
Removes soiled dishes.
Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
Presents the bill.
Handles all cash and credit card charges as prescribed by standard operating procedures.
Keeps tables, dining room and bus station areas clean.
Advises supervisor of any complaints as soon as they occur.
Performs clean-up and closing duties as assigned by manager.
Attends pre-meal meetings as requested by the dining room captain (dining room supervisor, dining room manager or outlet manager).
Turns in signed tip declaration form weekly.
Thanks members and guests; invites them to return.
Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
Performs other appropriate duties assigned by dining room or outlet manager. 
IV.          Qualifications
 
1.         Ability to effectively learn to use a Point of Sale System
2.         Ability to suggestively sell items and answer questions.
3.         Maintain cleanliness of the dining areas
4.         Verify prices and accuracy of checks and process payments
5.         Ability to apply common sense understanding to carry out detailed buy uninvolved written or oral       instructions
6.         Ability to print and speak simple phrases and sentences
7.         Ability to effectively present information in one-on-one and small group situations to guests and 8.   other employees of the organization
8.         Ability to read and interpret documents such as safety rules, operating and maintenance             instructions and procedure manuals
 
V.        Certifications and Licenses
 
1.         Indiana State Liquor Permit
2.         Indiana State Alcohol Awareness Certificate
 
VI.       Work Experience
 
1.         Prior fine dining experience preferred
 
 
VII.      Competencies
 
1.         Ability to answer questions and explain dishes or food items
2.         Proficient in Wine service
3.         Ability to maintain pleasant demeanor with guests and coworkers during high volume times
 
VIII.    Work Environment
 
1.         Fast paced
2.         Stressful
 
IX.       Overtime or other aspects of the job
1.         Flexibility in schedule may be necessary as required by business level.
2.         Overtime is required on an as needed basis
 
X.        Reports to
Manager of Restaurants/Restaurant Manager
 
XI.          Supervises
No supervisory duties are included in this position
 

Valet

Valet Attendant
 
Job Summary: Park automobiles for members and guests.
 
Job Tasks (Additional Responsibilities)
·  Assist members and guests with luggage.
·  Help members and guests in and out of automobiles; open lobby doors.
·  Park automobiles for members and guests.
·  Summon and dispatch taxis.
·  Provide travel information.
·  Prevent unauthorized people from entrance to Club.
·  Issue and collect automobile claim tickets.
·  Maintain clean and safe entrances and parking lots.
·  Direct members and guests to desired room.
·  Attend staff meetings.
·  Perform other appropriate tasks assigned by the assistant general manager.
 
Qualifications
Ability to apply common sense understanding to carry out detailed butuninvolved written or oral instructions
Ability to print and speak simple phrases and sentences
Ability to effectively present information in one-on-0ne and small group situations to guest and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Valid driver’s license with good driving history
18 years of age or older
Ability to drive manual transmission
 
Certifications and Licenses
Valid Indiana drivers license
 
Work Experience
Customer service experience a plusValet experience preferred
 
Competencies
Park and retrieve guest cars in a timely manner
Follow directions to ensure guests and luggage get to correct rooms
 
Work Environment
Professional casual atmosphere
Fast paced
Can be stressful at times
 
Overtime or other aspects of the job
Required on an as needed basisMust be able to work weekends and holidays
 
Reports to
Security Director and Valet Captain
 
Job Type: Part-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Valet: 1 year
 

Housekeeper

I.            Position
Room Attendant
 
II.           Job Summary (Essential Functions)
Clean all guest rooms.
 
III.         Job Tasks (Additional Responsibilities)
Stocks room attendant’s cart and hand caddy.
Strips and remakes beds with fresh linen.
Empties wastebaskets.
Cleans guestrooms.
Wipes all window sills, walls and light switches.
< >Dusts all furniture and fixtures.
Checks lamps for burned out light bulbs.
Puts comment card and room service menu on desk; makes sure all phone books are in the night stand.
Checks drapes for missing hooks.
Wipes mirrors and windows.
Checks heating and air conditioning unit for proper operation.
Changes mattress pads and blankets, if needed.
Restocks all stationary.
Cleans and sanitizes toilets.
Washes tiles, tub, shower walls and fixtures.
Wipes shower curtain.
Cleans sink and fixtures.
Cleans walls, baseboards and floor.
Restocks towels, wash cloths, soap, glasses and other supplies and amenities.
Reports when guestrooms are clean and ready for Housekeeping Supervisor inspection.
Attends staff meetings.
Performs other appropriate tasks assigned by the Housekeeping Supervisor.
 
IV.         Reports to
Housekeeping Manager, Housekeeping Supervisor
 
V.           Supervises
No supervisory duties are included in this position.

 
 
 

Banquet Servers

I.            Position
Banquet Server
 
II.           Job Summary (Essential Functions)
Set up and clean banquet rooms and serve banquets.
 
III.         Job Tasks (Additional Responsibilities)
Performs related banquet set-up tasks.
Provides immediate attention to all guests upon seating them.
Takes beverage orders and serves food in specified station.
Pours and refills wine, coffee, water and other beverages served with and after the meal.
Empties ashtrays and clears soiled dishes as needed.
Cleans all assigned work areas in kitchen and banquet areas.
Advises supervisor of any member or guest complaints as soon as they occur.
Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function.
Attends staff meetings including pre-service (line-up) sessions.
Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
Thanks members and guests; invites them to return.
Consistently follows all sanitation-related requirements, including those related to personal hygiene.
Completes other appropriate assignments made by the Banquet Captain or Director of Catering
 
IV.         Qualifications
1.            State law requires a minimum of 19 years of age for alcoholic beverage service
2.            Minimum of 2 years of banquet or serving experience
3.            High School diploma or GED; or one to three months related experience and/or training; or                equivalent combination of education and experience
4.            Ability to apply common sense understanding to carry out detailed but iuninvolved written or oral   instructions
5.            Ability to effectively learn to use a Point of Sale System
6.            Ability to print and speak simple phrases and sentences
7.            Ability to effectively present information in one-on-one and small group situations to guests and            other employees of the organization
8.            Ability to read and interpret documents such as safety rules, operating and maintenance                instructions and procedure manuals
 
V.           Certifications and Licenses
1.            Must own a current Indiana Employee liquor permit
2.            Sersafe Certification preferred
 
VI.         Work Experience
1.            Two years hotel banquet food/beverage service preferred
 
VII.        Competencies
1.            Ability to provide 100% guest satisfaction
2.            Full responsibility for accurately collecting all funds for products sold
3.            Safe and careful handling of cash, gift certificates and charge receipts
4.            Fills all beverage orders in a timely and efficient manner
5.            Complete compliance with all safe alcohol service laws, as well as company policies and                procedures with regard to alcohol service, including carding all guests under age 40
6.            Maintains standards to ensure profitability without sacrificing quality control practices.
7.            Knowledge and use of proper sanitation procedures at all times
8.            Exercises team work with other staff
9.            Abides by The Columbia Club standards, policies and procedures and safety rules at all times
10.          Reports to work on time, well groomed and properly attired
11.          Conducts self in a professional and respectful manner towards guests, fellow employees and         management at all times
12.          Maintains confidentiality of all Columbia Club activities, policies and procedures
 
VIII.      Work Environment
1.            Fast Pace
2.            Can be stressful
 
IX.         Overtime or other aspects of the job
1.            Overtime is required on an as needed basis
2.            Must be able to work some weekends and holidays
 
X.           Reports to
Banquet Captain & Director of Banquets
 
XI.         Supervises
No supervisory duties are included in this position.

 
Click here to download an Employment Application. You may drop off your completed application in person at the Club’s Employee Entrance/Security Office located in the back alley accessible from Pennsylvania or North Meridian Street. Or, you may email a cover letter and resume to the Human Resources Department – slongerich@columbia-club.org, with the job you are applying for in the subject field.



Director of Human Resources
Stephanie Longerich
slongerich@columbia-club.org