Employment Opportunities

The Columbia Club is the premiere private city club in Indianapolis, conveniently located in the heart of downtown on Monument Circle. Established in 1889, the not-for-profit Columbia Club provides opportunities for business networking and social connections among its diverse membership. The beautiful Clubhouse, listed on the National Register of Historic Places, features fine and casual dining, catering and meeting facilities, overnight guest rooms and a complete health & wellness center.

The Columbia Club is continually seeking experienced, qualified, enthusiastic, and attentive individuals who can demonstrate Platinum Level customer service to its members and guests.

Benefits of working at The Columbia Club
· Energetic, multi-faceted, team-oriented work atmosphere
· Uniforms (for uniformed employees)
· Reduced pricing for employee meals
· One week of vacation after one year (for full-time employees)
· 401K retirement plan with employer match (for full-time employees)
· Choice of health plan products (for full-time employees)
· Vision insurance (for full-time employees)
· Employer paid life insurance and disability program (for full-time employees)
 

Careers at the Columbia Club

Restaurant Server

I.             Position
Restaurant  Server
 
II.           Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
 
III.          Job Tasks (Additional Responsibilities)
Sets up side station and performs assigned side (prep) work.
Provides immediate attention to all members and guests upon seating.
Distributes food and wine menus; answers questions.
If local water conservation laws permit, fills glasses with ice water; answers questions and suggests menu items.
Takes members’ and guests’ orders; suggestively sells food and beverage items, if appropriate.
Places orders with kitchen; informs cooks about any special cooking instructions.
Serves meals; places dishes by courses in front of each person.
Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
Removes soiled dishes.
Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
Presents the bill.
Handles all cash and credit card charges as prescribed by standard operating procedures.
Keeps tables, dining room and bus station areas clean.
Advises supervisor of any complaints as soon as they occur.
Performs clean-up and closing duties as assigned by manager.
Attends pre-meal meetings as requested by the dining room captain (dining room supervisor, dining room manager or outlet manager).
Turns in signed tip declaration form weekly.
Thanks members and guests; invites them to return.
Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
Performs other appropriate duties assigned by dining room or outlet manager. 
IV.          Qualifications
 
1.         Ability to effectively learn to use a Point of Sale System
2.         Ability to suggestively sell items and answer questions.
3.         Maintain cleanliness of the dining areas
4.         Verify prices and accuracy of checks and process payments
5.         Ability to apply common sense understanding to carry out detailed buy uninvolved written or oral       instructions
6.         Ability to print and speak simple phrases and sentences
7.         Ability to effectively present information in one-on-one and small group situations to guests and 8.   other employees of the organization
8.         Ability to read and interpret documents such as safety rules, operating and maintenance             instructions and procedure manuals
 
V.        Certifications and Licenses
 
1.         Indiana State Liquor Permit
2.         Indiana State Alcohol Awareness Certificate
 
VI.       Work Experience
 
1.         Prior fine dining experience preferred
 
 
VII.      Competencies
 
1.         Ability to answer questions and explain dishes or food items
2.         Proficient in Wine service
3.         Ability to maintain pleasant demeanor with guests and coworkers during high volume times
 
VIII.    Work Environment
 
1.         Fast paced
2.         Stressful
 
IX.       Overtime or other aspects of the job
1.         Flexibility in schedule may be necessary as required by business level.
2.         Overtime is required on an as needed basis
 
X.        Reports to
Manager of Restaurants/Restaurant Manager
 
XI.          Supervises
No supervisory duties are included in this position
 

Member Experience Manager

Member Experience Manager

Department: Membership

FLSA Status:  Exempt

Work Status: Full-Time

Payroll Status: Salary

Reporting Structure: no direct reports

reports to Director of Membership

Job Summary/Position Objective
The purpose of the Member Experience Manager is to orient new members, assist members in navigating their membership privileges and engage in their Club, to satisfy and retain Members.
The Member Experience Manager owns the Member Operations processes, assists the Director in the Service processes, works in conjunction with the club event coordinator and colleagues on Engagement and Retention processes for new and existing members

Essential Functions
· Works in conjunction with Director of Membership for New and Prospective Member Receptions, and Orientations
· Prepares new member materials as needed
· At 30 days: calls the member for any follow-up and solicit/promote engagement
· At 60 days: works with Membership Committee (Ambassador Program) to contact the new member to welcome them, answer any Columbian questions, provide a connection or invite them to the Club
· At 90 days: in accordance with spend & member interest reports , contacts member to identify why and how to engage and retain
· Attends Membership Committee meetings
· Club liaison for Clubs within Club (CVA, Harrison Society, CBN, Divine Dames, Book Club, etc.)
· Sets up all entertainment for Club Event
· Takes all Club event reservations through Northstar
· Works on all miscellaneous details for Club Events including centerpieces, crafts, entertainment, favors, etc.,
· Works all club events for registration
· Personally call members for birthdays, anniversaries, births, promotions, etc.
· Handles special requests for members including special deserts, flowers, balloons, cakes, wine, etc.
· Works with department heads for overnight reservations and dinner reservations to identify a special occasion during visit.
· Reviews surveys & follow up to assure reengagement and retention
· Receive and report dashboard data from surveys
· Completes other appropriate assignments made by the Membership Director
Working Conditions
Work Setting:* typically an office environment

Schedule (i.e., Hours and Days):* typically, Tuesdays-Saturdays, Saturday for MOD shift, and occasional holidays. (Volume of work may require working more hours or weekends to meet job demands

Tools and Equipment:* telephone, computer, printer, calculator,copier/scanner, postage meter
Other Components
· strong work ethic and positive team attitude
· sound analytical thinking, planning, prioritization, and execution skills
· excellent teamwork and team building skills
· manages priorities and workload
· deals with shifting priorities
· makes difficult recommendations or decisions
· remains calm under pressure
· intermediate to advanced proficiency level using MS Office (Word, Outlook, and Excel)

Education/Experience
Required Education: High School Diploma with preference toward those pursuing or having earned an undergraduate degree from an accredited institution with a Business major
Required Experience:* at least one year direct experience in a club atmosphereJob Type: Full-time
Pay: $38,000.00 - $40,000.00 per year

Part-Time Security

As a Security Officer at the Club, you are responsible for the safety and security of all Members, guests, Associates, contractors, and visitors while at the Club. Security is also responsible for the safety and security of the Club premises.

Position hours will be Friday and Saturdays 3pm-11pm

Job Tasks (Additional Responsibilities)
Maintains the security and safety of the Club, Members, guests, and Associates and their property by providing constant vigilance in and around the hotel premises.
Runs routine inspections of the hotel premises
Acts promptly in the event of a circumstance that requires attention
Assist management in dealing with any incidents that arise within the hotel
Follows all occupational Health & Safety rules upheld by the Club
Inspects suspicious objects carried by employees to and from work
Enforces all rules and regulations of club which govern employees
Administers first aid if necessary
Prevents unauthorized vehicles and people from using parking, prevents trespassing onto Club property, and continuously patrols all of the Clubs dwellings.
Notes any deficiencies in Club’s security measure and reports them to the Clubhouse Manager or the Facility Maintenance Engineer.
Locks and unlocks building to prepare for staff and membership
Allows Fitness Center usage during off hours
Cleans up where necessary when come upon things that were left out
Turns on clubhouse lighting at the beginning of the shift and back off at the end of the shift
Allows membership to use club property during normal operating hours
Interfaces with local law enforcement
Maintains accurate log of all security staff activities and monitor CCTV Cameras
Various duties assigned by management

Job Type: Part-time

Pay: $12.00 - $13.50 per hour

Banquet Captain

Position

Banquet Houseman

Job Summary (Essential Functions)

Set up, break down and reset event rooms according to the BEO. Must assist the service staff as needed.

Job Tasks (Additional Responsibilities)

1. Must set up and/or break events according to the BEO

2. Cleans, stores, and secures all tables, chairs and equipment in the proper manner

3. Must assist team as needed, promoting positive teamwork

4. Perform side duties as assigned or requested by Banquet Captain

5. Understand and execute the set-up and the sequence of multiple events

6. Assist clients during pre-event set-up and post breakdown

7. Check rooms for proper setup

8. React in a timely manner to last minute changes or any special requests from our clients

9. Maintain cleanliness and organization of banquet rooms, service hallways and storage areas

10. Perform other duties as directed by management.

Qualifications

1. No prior experience or training is required, however, it is preferred

3. High School diploma or GED;

4. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

5. Ability to print and speak simple phrases and sentences

6. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

7. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals

8. Heavy lifting required

Certifications and Licenses

1. None needed

Work Experience

1. None needed

Competencies

1. Ability to provide 100% guest satisfaction.

2. Knowledge and use of proper sanitation procedures always

3. Exercises teamwork with other staff

4. Abides by The Columbia Club standards, policies and procedures and safety rules always

5. Reports to work on time, well groomed and properly attired

6. Conducts self in a professional and respectful manner towards guests, fellow employees, and management at all times

7. Maintains confidentiality of all Columbia Club activities, policies, and procedures

8. All other duties as assigned

Work Environment

1. Fast Pace

2. Can be stressful

3. Heavy lifting 80% of the time

Overtime or other aspects of the job

1. Overtime is required on an as needed basis

2. Must be able to work some weekends and holidays

Supervises

No supervisory duties are included in this position.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Housekeeper

Housekeeper

Job Summary/Position Objective: To provide a clean, welcoming, and hospitable environment in the Club for Members, guests, vendors, and Associates Essential Functions
  • clean public restrooms through the Club including bathroom walls, toilets, mirrors, floors, counters, and all stainless steel using the suggested chemicals/cleaning materiel
  • arrange and replenish all toiletries
  • replenish all amenities and any terry items
  • clean all windows, glass, and mirrors throughout the Club
  • clean all floors, including vacuuming and cleaning all carpeted areas and hallways
  • dust all fixtures, hardware, and wall mountings throughout the Club
  • dispose of trash as needed
  • upkeep of offices throughout the Club including sweeping floors and removing trashNonessential Functions
  • Perform other duties as assigned by Housekeeping supervisors and managers.Working Conditions Work Setting: primarily indoors
  • Schedule (i.e., Hours and Days): due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel
  • Tools and Equipment: typically include scrubbers, dusters, broom, mop, vacuum, trash cans
  • Physical Demands
  • ability to lift
  • bend
  • move heavy equipment
  • remain on one's feet for extended periods of timeEducation/Experience
high school diploma or equivalent with at least a year of experience in a luxury hotel or clubJob Type: Full-time

Pay: $14.00 - $16.00 per hour

Banquet Captain

I.            Position
Banquet Captain
 
II.           Job Summary (Essential Functions)
Supervise the banquet functions for the club when the banquet manager is not available or assist the banquet manager during the function. Ensure that member satisfaction standards are consistently attained.
 
III.         Job Tasks (Additional Responsibilities)
Coordinates food service between sales department, kitchen and banquet service staff.
Inspects all linens daily for proper appearance.
Enforces established club rules, regulations and policies.
Review and communicate banquet event orders (BEO) with sale representatives, banquet managers, banquet staff and housemen.
Conducts pre-shift (when the banquet manager is not available) to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
Ensures that all banquet staff are well-groomed and in proper uniform.
Assists with inventory of all banquet service equipment and supplies to meet required needs.
Assists with training, supervising, scheduling and evaluating of banquet service staff.
Assures the neatness, cleanliness and safety of all banquet areas.
Event evaluations and all other pertinent paperwork must be completed and distributed accordingly to improve quality and efficiency of banquet functions.
Ensures that all appropriate charges are billed correctly to each event and forwarded to the accounting department.
Attends Banquet Department meetings.
Manages the inventory of banquet service ware.
Interacts with banquet host or hostess to assure all needs are being met.
May serve “VIP” guests.
Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
Completes other appropriate assignments made by the banquet manager. 
IV.         Qualifications
1.            State law requires a minimum of 21 years of age for alcoholic beverage service
2.            No prior experience or training is required, however it is preferred
3.            High School diploma of GED; or one to three months related experience and/or training; or                equivalent combination of education and experience
4.            Ability to apply common sense understanding to carry out detailed but uninvolved written or oral        instructions
5.            Ability to effectively learn to use a Point of Sale System
6.            Ability to print and speak simple phrases and sentences
7.            Ability to read and comprehend simple instructions, short correspondence and memos
8.            Ability to effectively present information in one-on-one and small group situations to guests and         other employees of the organization.
9.            Ability to read and interpret documents such as safety rules, operating and maintenance                instructions and procedure manuals.
 
V.           Certifications and Licenses
1.            Must own a current Indiana Employee liquor permit
2.            Servsafe Certification Preferred
 
VI.         Work Experience
1.            Advanced knowledge of the principles and practices within the catering, food and beverage and         hospitality department
2.            Requires ability to investigate and analyze current activities and indicating logical conclusions and         recommendations
3.            One to two years in a related position with a large volume catering company or other organization
VII.        Competencies
1.            Ability to provide 100 % guest satisfaction
2.            Full responsibility for accurately collecting all funds for products sold
3.            Safe and careful handling of cash, gift certificates and charge receipts
4.            Fills all beverage orders in a timely and efficient manner
5.            Complete compliance with all safe alcohol service laws, as well as company policies and                procedures with regard to alcohol service, including carding all guest under age 40
6.            Maintains standards to ensure profitability without sacrificing quality control practices
7.            Knowledge and use of proper sanitation procedures at all times
8.            Exercises team work with other staff
9.            Abides by The Columbia Club Standards, policies and procedures and safety rules at all times
10.          Reports to work on time, well groomed and properly attired
11.          Maintains confidentiality of all Columbia Club activities, policies and procedures
 
VIII.      Work Environment
1.            Fast Pace
2.            Can be stressful
 
IX.         Overtime or other aspects of the job
1.            Overtime is required on an as needed basis
2.            Must be able to work some weekends and holidays
 
X.           Reports to
Banquet Manager
 
XI.         Supervises
Banquet Server, Banquet Housemen

Banquet Houseman

Banquet Houseman

Job Summary (Essential Functions)
Set up, break down and reset event rooms according to the BEO. Must assist the service staff as needed.
Job Tasks (Additional Responsibilities)
1. Must se up and/or break events according to the BEO
2. Cleans, stores, and secures all tables, chairs and equipment in the proper manner
3. Must assist team as needed, promoting positive teamwork
4. Perform side duties as assigned or requested by Banquet Captain
5. Understand and execute the set-up and the sequence of multiple events
6. Assist clients during pre-event set-up and post breakdown
7. Check rooms for proper setup
8. React in a timely manner to last minute changes or any special requests from our clients
9. Maintain cleanliness and organization of banquet rooms, service hallways and storage areas
10. Perform other duties as directed by management.
Qualifications
1. No prior experience or training is required, however, it is preferred
3. High School diploma or GED;
4. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
5. Ability to print and speak simple phrases and sentences
6. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
7. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
8. Heavy lifting required

Certifications and Licenses
1. None needed

Work Experience
1. None needed

Competencies
1. Ability to provide 100% guest satisfaction.
2. Knowledge and use of proper sanitation procedures always
3. Exercises teamwork with other staff
4. Abides by The Columbia Club standards, policies and procedures and safety rules always
5. Reports to work on time, well groomed and properly attired
6. Conducts self in a professional and respectful manner towards guests, fellow employees, and management at all times
7. Maintains confidentiality of all Columbia Club activities, policies, and procedures
8. All other duties as assigned

Work Environment
1. Fast Pace
2. Can be stressful
3. Heavy lifting 80% of the time
Overtime or other aspects of the job
1. Overtime is required on an as-needed basis
2. Must be able to work some weekends and holidays

Supervises
No supervisory duties are included in this position.

Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
 

Banquet Server

I.            Position
Banquet Server
 
II.           Job Summary (Essential Functions)
Set up and clean banquet rooms and serve banquets.
 
III.         Job Tasks (Additional Responsibilities)
Performs related banquet set-up tasks.
Provides immediate attention to all guests upon seating them.
Takes beverage orders and serves food in specified station.
Pours and refills wine, coffee, water and other beverages served with and after the meal.
Empties ashtrays and clears soiled dishes as needed.
Cleans all assigned work areas in kitchen and banquet areas.
Advises supervisor of any member or guest complaints as soon as they occur.
Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function.
Attends staff meetings including pre-service (line-up) sessions.
Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
Thanks members and guests; invites them to return.
Consistently follows all sanitation-related requirements, including those related to personal hygiene.
Completes other appropriate assignments made by the Banquet Captain or Director of Catering 
IV.         Qualifications
1.            State law requires a minimum of 19 years of age for alcoholic beverage service
2.            Minimum of 2 years of banquet or serving experience
3.            High School diploma or GED; or one to three months related experience and/or training; or                equivalent combination of education and experience
4.            Ability to apply common sense understanding to carry out detailed but iuninvolved written or oral        instructions
5.            Ability to effectively learn to use a Point of Sale System
6.            Ability to print and speak simple phrases and sentences
7.            Ability to effectively present information in one-on-one and small group situations to guests and         other employees of the organization
8.            Ability to read and interpret documents such as safety rules, operating and maintenance                instructions and procedure manuals
 
V.           Certifications and Licenses
1.            Must own a current Indiana Employee liquor permit
2.            Sersafe Certification preferred
 
VI.         Work Experience
1.            Two years hotel banquet food/beverage service preferred
 
VII.        Competencies
1.            Ability to provide 100% guest satisfaction
2.            Full responsibility for accurately collecting all funds for products sold
3.            Safe and careful handling of cash, gift certificates and charge receipts
4.            Fills all beverage orders in a timely and efficient manner
5.            Complete compliance with all safe alcohol service laws, as well as company policies and                procedures with regard to alcohol service, including carding all guests under age 40
6.            Maintains standards to ensure profitability without sacrificing quality control practices.
7.            Knowledge and use of proper sanitation procedures at all times
8.            Exercises team work with other staff
9.            Abides by The Columbia Club standards, policies and procedures and safety rules at all times
10.          Reports to work on time, well groomed and properly attired
11.          Conducts self in a professional and respectful manner towards guests, fellow employees and                management at all times
12.          Maintains confidentiality of all Columbia Club activities, policies and procedures
 
VIII.      Work Environment
1.            Fast Pace
2.            Can be stressful
 
IX.         Overtime or other aspects of the job
1.            Overtime is required on an as needed basis
2.            Must be able to work some weekends and holidays
 
X.           Reports to
Banquet Captain & Banquet Manager
 
XI.         Supervises
No supervisory duties are included in this position.

Banquet Bartender

I.            Position
Banquet Bartender
 
II.           Job Summary (Essential Functions)
Prepare and serve alcoholic and non-alcoholic beverages.
 
III.         Job Tasks (Additional Responsibilities)
Maintains proper and adequate set-up of the bar.  This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet
Abide by all State, and Federal requirements pertaining to serving alcoholic beverages.
Follow details on function sheets regarding set-up, service and breakdown of beverage functions
Maintaining uniform and grooming standards as outlined in the employee handbook
Maintain cleanliness of bar and storage areas
Stock, order or requisition liquors and supplies
Check guests for proper identification
Have a friendly and upbeat personality
Perform any other job related duties as assigned
Inspects the bar prior to opening to ensure that adequate supplies are available.
Requests additional supplies as necessary and stocks the bar.
Follows set-up procedures.
Prepares garnishes, mixes and pre-mixed drinks.
Greets members and guests.
Mixes, prepares and serves drinks to members and guests and mixes and prepares drinks ordered by food servers and beverage servers according to the recipes approved by the beverage manager.
Reports complaints to a manager as soon as they occur.
Maintains and cleans bar area and equipment.
Maintains records of liquors, beers, wine, tobacco and sundries to ensure bar stock is maintained at all times.
Cleans and lock ups the bar area according to prescribed procedures.
Attends staff meetings including pre-shift (line-up) sessions as required.
Carefully follows all laws and club policies and procedures regarding alcoholic beverage service and informs manager if continued service to a member or guest is in question.
Continually practices beverage and revenue control procedures.
Thanks members and guests; invites them to return.
Completes other appropriate work assignments as requested by the beverage manager. 
IV.         Qualifications
1.            State law requires a minimum of 19 years of age for alcoholic beverage service
2.            No prior experience or training is required, however, it is preferred
3.            High School diploma or GED; or one to three months related experience and/or training; or                equivalent combination of education and experience
4.            Ability to apply common sense understanding to carry out detailed but iuninvolved written or oral        instructions
5.            Ability to effectively learn to use a Point of Sale System
6.            Ability to print and speak simple phrases and sentences
7.            Ability to effectively present information in one-on-one and small group situations to guests and         other employees of the organization
8.            Ability to read and interpret documents such as safety rules, operating and maintenance                instructions and procedure manuals
 
V.           Certifications and Licenses
1.            Must own a current Indiana Employee liquor permit
2.            Sersafe Certification preferred
 
 
VI.         Work Experience
1.            Two years hotel banquet food/beverage service preferred
 
VII.        Competencies
1.            Ability to provide 100% guest satisfaction
2.            Full responsibility for accurately collecting all funds for products sold
3.            Safe and careful handling of cash, gift certificates and charge receipts
4.            Fills all beverage orders in a timely and efficient manner
5.            Complete compliance with all safe alcohol service laws, as well as company policies and                procedures with regard to alcohol service, including carding all guests under age 40
6.            Maintains standards to ensure profitability without sacrificing quality control practices.
7.            Knowledge and use of proper sanitation procedures at all times
8.            Exercises team work with other staff
9.            Abides by The Columbia Club standards, policies and procedures and safety rules at all times
10.          Reports to work on time, well groomed and properly attired
11.          Conducts self in a professional and respectful manner towards guests, fellow employees and                management at all times
12.          Maintains confidentiality of all Columbia Club activities, policies and procedures
 
VIII.      Work Environment
1.            Fast Pace
2.            Can be stressful
 
IX.         Overtime or other aspects of the job
1.            Overtime is required on an as needed basis
2.            Must be able to work some weekends and holidays
 
X.           Reports to
Banquet Manager, Banquet Captain
 
XI.         Supervises
No supervisory duties are included in this position.

Valet-Part Time

Valet Attendant
 
Job Summary: Park automobiles for members and guests.
 
Job Tasks (Additional Responsibilities)
·  Assist members and guests with luggage.
·  Help members and guests in and out of automobiles; open lobby doors.
·  Park automobiles for members and guests.
·  Summon and dispatch taxis.
·  Provide travel information.
·  Prevent unauthorized people from entrance to Club.
·  Issue and collect automobile claim tickets.
·  Maintain clean and safe entrances and parking lots.
·  Direct members and guests to desired room.
·  Attend staff meetings.
·  Perform other appropriate tasks assigned by the assistant general manager.
 
Qualifications
Ability to apply common sense understanding to carry out detailed butuninvolved written or oral instructions
Ability to print and speak simple phrases and sentences
Ability to effectively present information in one-on-0ne and small group situations to guest and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Valid driver’s license with good driving history
18 years of age or older
Ability to drive manual transmission
 
Certifications and Licenses
Valid Indiana drivers license
 
Work Experience
Customer service experience a plus
Valet experience preferred
 
Competencies
Park and retrieve guest cars in a timely manner
Follow directions to ensure guests and luggage get to correct rooms
 
Work Environment
Professional casual atmosphere
Fast paced
Can be stressful at times
 
Overtime or other aspects of the job
Required on an as needed basis
Must be able to work weekends and holidays
 
Reports to
Security Director and Valet Captain
 
Job Type: Part-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Valet: 1 year
 

Dishwasher

Dishwasher

Job Summary (Essential Functions)
Wash and properly store all cooking utensils, china equipment, flatware and glassware.

Job Tasks (Additional Responsibilities)
  • Washes all wares in dishwashing machine or by hand according to the highest sanitation standards.
  • Polishes all silverware, platters and chafing dishes.
  • Collects trash from kitchen areas; empties garbage cans and washes and re-lines with new bags; breaks down boxes, crates and removes debris.
  • Examines garbage for misplaced silverware, dishes, glassware and other reusable items.
  • Washes and polishes all stainless steel in the kitchen including shelves, dish cabinets, ice machines, coffee area, refrigerators, walk-ins, etc.
  • Washes and cleans receiving, trash and other kitchen-related areas.
  • Sweeps and mops kitchen floors.
  • Stores all dishes and other wares in proper areas.
  • Cleans dish machine and dish area after each meal period.
  • Performs other tasks such as assisting in food preparation, storing foods after delivery and cleaning coolers, freezers and storerooms.
  • Transfers supplies and equipment between storage and work areas.
  • Handles all china and glassware carefully to minimize breakage.
  • Continuously inspects floors in kitchen areas to assure they remain clean, dry and clear of debris.
  • Assists in completing weekly kitchen cleaning and maintenance list.
  • Cleans and safely stores all brooms, mops and other cleaning equipment in proper places.
  • Uses all chemical cleaning supplies in a safe and careful manner.
  • Helps food servers by prioritizing the washing of specified service items.
  • Understands and consistently follows proper sanitation practices including those for personal hygiene.
  • Attends staff meetings.
  • Performs other appropriate tasks assigned by management.

Qualifications
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to print and speak simple phrases and sentences
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Competencies
  • Sanitation and Safety
  • Display knowledge of cleaning and sanitation methods
  • Describe fire extinguisher and fire safety procedures
  • Exhibit understanding of accidents and injuries (major cause, prevention)
  • Use and safely maintain hand tools
  • Maintain safe kitchen and surroundings
  • Maintain proper wash rinse and sanitize temperatures
  • Large and Small Equipment
  • Identify kitchen equipment
  • Use and sanitize equipment
  • Use and cleaning of dish machine
  • MSDS sheets
  • Maintain cleanliness of dish machine and racks

Overtime or other aspects of the job
Overtime is required on an as-needed basis
Must be able to work weekends and holidays

Reports to Executive and Banquet Chefs

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Busser-Food Runner

Busser-Food Runner
  • Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
  • Wiping up water spills, food stains and dirt from tables
  • Straightening out the tablecloth or replacing stained ones
  • Replacing cutlery and glassware in anticipation of new diners
  • Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table
  • Refilling drinking glasses with water
  • Bringing out meal orders if waitstaff are busy
  • Handling cleaning of the dining area at the close of day

Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour

Line Cook

Line Cook | 1st Shift Tuesday-Saturday

Job Summary (Essential Functions)
Prepare food in accordance with club recipes and standards.

III. Job Tasks (Additional Responsibilities)
  • Prepares all required items.
  • Sets up service units with needed items.
  • Prepares items that are ordered in accordance with established portions and presentation standards.
  • Notifies sous chef/banquet sous chef of expected shortages.
  • Ensures that assigned work areas and equipment are clean and sanitary.
  • Assists the sous chef/banquet sous chef in maintaining security and safety in the kitchen.
  • Maintains neat professional appearance and observes personal cleanliness rules at all times.
  • Sets-up, maintains and breaks down prep cook station.
  • Work with Sous Chef to requisition items needed to produce menu items.
  • Adheres to state and local health and safety regulations.
  • Covers, dates and neatly stores all leftover products that are re-usable.
  • Maintains the highest sanitary standards.
  • Coordinates and times orders with other kitchen operations.
  • Makes recommendations for maintenance, repair and upkeep of the line prep area and equipment.
  • Clean station at the end of shift.

Qualifications
  • Minimum of 2 years of related experience or education
  • Ability to apply common sense understanding to carry out detailed buy uninvolved written or oral instructions
  • Ability to print and speak simple phrases and sentences
  • Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Certifications and Licenses
  • ServSafe preferred

Work Experience
  • Previous fine dining experience

VII. Competencies
  • Sanitation & Safety
  • Display knowledge of cleaning and sanitation methods
  • Describe fire extinguisher and fie safety procedures
  • Exhibit understanding of accidents and injuries (major cause, prevention)
  • Know temperature danger zone
  • Use and safely maintain hand tools
  • Maintain safe kitchen and surroundings
  • Knife Skills
  • Identify and distinguish knife types
  • Demonstrate knife sharpening skills and proper knife care
  • Demonstrate basic knife cuts
  • Large and Small Equipment
  • Use measuring devices
  • Identify kitchen equipment
  • Use and sanitize equipment
  • Recipes
  • Display understanding of cooking terminology
  • Read, follow and convert recipes
  • Establish mise en place
  • Read and understand printed orders
  • Identify cuts of meat, poultry and fish
  • Determine proper degrees of doneness
  • Demonstrate knowledge of a roux and thickening agents
  • Identify and prepare breakfast food and dairy dishes
  • Identify and prepare eggs and egg dishes

VIII. Work Environment
  • Fast-paced
  • Can be stressful
  • Can be hot and humid

Overtime or other aspects of the job
  • Overtime is required on an as-needed basis
  • Must be able to work weekends and holidays

Reports to
Executive Chef

Supervises
No supervisory duties are included in this position. Job Type: Full-time
Pay: $14.50 - $15.00 per hour

Front Desk Agent

Job Summary (Essential Functions)

Primarily Tuesday-Saturday 3pm-11pm, occasional Sunday/Monday
Assist members and guests in all front office-related areas in an efficient, courteous and professional manner that maintains high standards of service and hospitality.

Reports to Front Desk Supervisor

Job Tasks (Additional Responsibilities)
  • Registers members and guests and assigns rooms; complies with special requests whenever possible.
  • Takes same day reservations and future reservations as well as assists in pre-registration and “blocking” of rooms for registration purposes.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the club.
  • Knows room locations, types of rooms available and room rates.
  • Understands and monitors room status information and coordinates room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, and special requests.
  • Manages room key system.
  • Operates front-office equipment.
  • Processes member and guest check-outs.
  • Thoroughly understands and follows proper credit, cash-checking and cash-handling policies and procedures.
  • Posts and files all charges to members and other accounts.
  • Follows procedures for issuing and closing safe deposit boxes used by members and guests.
  • Uses proper telephone etiquette.
  • Processes mail, packages and messages.
  • Reads and initials the pass-on log and bulletin board daily; knows of daily activities and meetings taking place in the club.
  • Coordinates guestroom maintenance work with the engineering departments.
  • Reports unusual occurrences or requests to the Front Desk Supervisor.
  • Maintains the cleanliness and neatness of the front-desk and lobby area.
Job Type: Full-time

Pay: $14.00 - $15.00 per hour
Click here to download an Employment Application. You may drop off your completed application in person at the main entrance of the Clubhouse located at 121 Monument Circle.  Appropriate dress attire is appreciated. Or, you may email a cover letter and resume to the Assistant General Manager – Stephanie Longerich at slongerich@columbia-club.org, with the job you are applying for in the subject field.  Applicants may also apply through Indeed or Monster.



Assistant General Manager
Stephanie Longerich
slongerich@columbia-club.org