Employment Opportunities

The Columbia Club is the premiere private city club in Indianapolis, conveniently located in the heart of downtown on Monument Circle. Established in 1889, the not-for-profit Columbia Club provides opportunities for business networking and social connections among its diverse membership. The beautiful Clubhouse, listed on the National Register of Historic Places, features fine and casual dining, catering and meeting facilities, 87 guest rooms and a complete fitness center.

The Columbia Club is continually seeking experienced, qualified, enthusiastic, and attentive individuals who can demonstrate Platinum Level customer service to its members and guests.

Benefits of working at The Columbia Club
· Complimentary Employee meals
· Energetic, multi-faceted, team-oriented work atmosphere
· Uniforms (for uniformed employees)
· One week of vacation after one year (for full-time employees)
· 401K retirement plan with employer match (for full-time employees)
· Choice of health plan products (for full-time employees)
· Vision insurance (for full-time employees)
· Employer paid life insurance and disability program (for full-time employees)

 

Careers at the Columbia Club

Banquet Server - Part Time

Job Summary (Essential Functions)
Set up and clean banquet rooms and serve banquets.

Job Tasks (Additional Responsibilities)Performs related banquet set-up tasks.

  • Provides immediate attention to all guests upon seating them.
  • Takes beverage orders and serves food in specified station.
  • Pours and refills wine, coffee, water and other beverages served with and after the meal.
  • Empties ashtrays and clears soiled dishes as needed.
  • Cleans all assigned work areas in kitchen and banquet areas.
  • Advises supervisor of any member or guest complaints as soon as they occur.
  • Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function.
  • Attends staff meetings including pre-service (line-up) sessions.
  • Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
  • Thanks members and guests; invites them to return.
  • Consistently follows all sanitation-related requirements, including those related to personal hygiene.
  • Completes other appropriate assignments made by the Banquet Captain or Director of Catering
Qualifications
  • State law requires a minimum of 19 years of age for alcoholic beverage service
  • Minimum of 2 years of fine dining experience
  • High School diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to effectively learn to use a Point of Sale System
  • Ability to print and speak simple phrases and sentences
  • Ability to effectively present information in one-on- one and small group situations to guests and other employees of the organization
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Certifications and Licenses
  • ​Must own a current Indiana Employee liquor permit
  • Servsafe Certification preferred

Work Experience
​Two years hotel banquet food/beverage service/fine dining required

Competencies
  • Ability to provide 100% guest satisfaction
  • Full responsibility for accurately collecting all funds for products sold
  • Safe and careful handling of cash, gift certificates and charge receipts
  • Fills all beverage orders in a timely and efficient manner
  • Complete compliance with all safe alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40
  • Maintains standards to ensure profitability without sacrificing quality control practices.
  • Knowledge and use of proper sanitation procedures at all times
  • Exercises team work with other staff
  • Abides by The Columbia Club standards, policies and procedures and safety rules at all times
  • Reports to work on time, well groomed and properly attired
  • Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times
  • Maintains confidentiality of all Columbia Club activities, policies and procedures
Work Environment
  • ​Fast paced
  • Can be stressful
  • Overtime or other aspects of the job
  • Overtime is required on an as needed basis
  • Must be able to work some lunches, evenings, and weekends
  • Reports to Banquet Captain & Director of Catering

Job Location: Indianapolis, IN
Required education: High school or equivalent
Required experience: Fine Dining: 2 years

Busser - Part Time

Job Summary (Essential Functions)
Set and clean dining room tables before, during, and after meal service.

Job Tasks (Additional Responsibilities)
  • Assists servers in their set-up, service and clean-up tasks.
  • Serves water as guests are seated.
  • Assists in carrying food trays to tables.
  • Removes soiled dishes from table; brings to dish-washing area.
  • Removes soiled linen and replaces with clean linen.
  • Sets tables with silverware, glassware and other items clean and polished.
  • Cleans dining room areas.
  • Stocks servers’ station with supplies.
  • Collects trash from dining room, grill and other specified places after each serving period.
  • Dusts chairs before and after meals.
  • Keeps ice bins and buckets filled.
  • Sets up, empties and cleans buffet.
  • Cleans and stores child high chairs and booster seats.
  • Collects soiled linen from dining room; transfers to linen pick-up area.
  • Takes packaged take-out orders to reception stand for member pick-up.
  • Folds napkins and bread basket folds.
  • Cleans up spills, broken service ware and attends to similar problems during service with minimal disruption to diners.
  • Assists dining room manager and other employees in assuring that the club’s policies and procedures for serving alcoholic beverages are consistently followed.
  • Polishes silver service items.
  • Attends pre-service training (line-up meeting).
  • Moves tables and chairs as needed for the next member and guest diners.
  • Re-sets tables at end of shift for the next meal period.
  • Helps to maintain a fully stocked buffet.
  • Performs other appropriate duties as assigned.
  • Checks hallways for room service trains and brings to dishwashing area.
     
Qualifications
  • ​Ability to assist servers in carrying out food trays to table, pour water, and maintain cleanliness of dining areas
  • Ability to re-set tables to the standard as set by the dining room managers
  • Ability to work in close proximity to others
  • Maintain pleasant demeanor during peak business hours
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to print and speak simple phrases and sentences
  • Ability to effectively present information in one-on-one and small group situations to members, guests, and other associates of the Club
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Certifications and Licenses
Employee Permit to sell alcohol
Completion of Alcohol Awareness Training

Work Experience
At least 2 years of fine dining experience required

Work Environment
Restaurants can range from calm to very busy during peak of business

Overtime or other unique aspects of the job
Flexibility in schedule is necessary as required by business level and overtime may occur during busy season
Will include some lunch service
Evenings and weekends are a must

Report to Manager of Restaurants, Restaurant Manager, Restaurant Server (no supervisory duties are included in this position)
Job Location: Indianapolis, IN
​Required education: High school or equivalent
​Required experience: Fine Dining: 2 years 

Dishwasher - Part Time

Job Summary (Essential Functions)
Wash and properly store all cooking utensils, china equipment, flatware and glassware.

Job Tasks (Additional Responsibilities)
  • Washes all wares in dishwashing machine or by hand according to the highest sanitation standards.
  • Polishes all silverware, platters and chafing dishes.
  • Collects trash from kitchen areas; empties garbage cans and washes and re-lines with new bags; breaks down boxes, crates and removes debris.
  • Examines garbage for misplaced silverware, dishes, glassware and other reusable items.
  • Washes and polishes all stainless steel in the kitchen including shelves, dish cabinets, ice machines, coffee area, refrigerators, walk-ins, etc.
  • Washes and cleans receiving, trash and other kitchen-related areas.
  • Sweeps and mops kitchen floors.
  • Stores all dishes and other wares in proper areas.
  • Cleans dish machine and dish area after each meal period.
  • Transfers supplies and equipment between storage and work areas.
  • Continuously inspects floors in kitchen areas to assure they remain clean, dry and clear of debris.
  • Assists in completing weekly kitchen cleaning and maintenance list.
  • Cleans and safely stores all brooms, mops and other cleaning equipment in proper places.
  • Helps food servers by prioritizing the washing of specified service items.
  • Understands and consistently follows proper sanitation practices including those for personal hygiene.
  • Performs other appropriate tasks assigned by management
Qualifications
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to print and speak simple phrases and sentences
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Certifications and Licenses: None
Work Experience: None

Work Environment
  • Fast Pace
  • Hot and humid conditions
  • Overtime or other aspects of the job
  • Overtime is required on an as needed basis
Must be able to work weekends and holidays
Typical hours would be from 8:00am - 4:00pm, and on a flexible basis
​Reports to Executive Chef, Sous Chef, Banquet Sous Chef
Job Type: Part-time
Job Location: Indianapolis, IN
​Required education: High school or equivalent 

Front Desk Agent - Part Time

Job Summary (Essential Functions)
  • Assist members and guests in all front office-related areas in an efficient, courteous and professional manner that maintains high standards of service and hospitality.
  • Reports to Guest Services Manager
  • Evenings and weekends would be included
Job Tasks (Additional Responsibilities)
  • Registers members and guests and assigns rooms; complies with special requests whenever possible.
  • Takes same day reservations and future reservations as well as assists in pre-registration and “blocking” of rooms for registration purposes.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the club.
  • Knows room locations, types of rooms available and room rates.
  • Understands and monitors room status information and coordinates room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, and special requests.
  • Manages room key system.
  • Operates front-office equipment.
  • Processes member and guest check-outs.
  • Thoroughly understands and follows proper credit, cash-checking and cash-handling policies and procedures.
  • Posts and files all charges to members’ and other accounts.
  • Follows procedures for issuing and closing safe deposit boxes used by members and guests.
  • Uses proper telephone etiquette.
  • Processes mail, packages and messages.
  • Reads and initials the pass-on log and bulletin board daily; knows of daily activities and meetings taking place in the club.
  • Coordinates guestroom maintenance work with the engineering departments.
  • Reports unusual occurrences or requests to the Guest Services Manager.
  • Maintains the cleanliness and neatness of the front-desk and lobby area.
Job Type: Part-time
Job Location: Indianapolis, IN
​Required Education: High school or equivalent
​Required Experience: Guest Services in a Hotel environment: 1 year 

Housekeeper - Full Time 1st Shift

Job Summary/Position Objective
To provide a clean, welcoming, and hospitable environment in the Club for Members, guests, vendors, and Associates

Essential Functions
  • clean public restrooms through the Club including bathroom walls, toilets, mirrors, floors, counters, and all stainless steel using the suggested chemicals/cleaning materiel
  • arrange and replenish all toiletries
  • replenish all amenities and any terry items
  • clean all windows, glass, and mirrors throughout the Club
  • clean all floors, including vacuuming and cleaning all carpeted areas and hallways
  • dust all fixtures, hardware, and wall mountings throughout the Club
  • dispose of trash as needed upkeep of offices throughout the Club including sweeping floors and removing trash

​Nonessential Functions
Perform other duties as assigned by Housekeeping supervisors and managers.

Working Conditions
Work Setting: primarily indoors
Schedule (i.e., Hours and Days): due to the cyclical nature of the hospitality industry, employees may be required to work
varying schedules to reflect the business needs of the hotel
Tools and Equipment: typically include scrubbers, dusters, broom, mop, vacuum, trash cans

Physical Demands 
  • ability to lift 
  • bend
  • move heavy equipment
  • remain on one's feet for extended periods of time

Education/Experience: high school diploma or equivalent with at least a year of experience in a luxury hotel or club
​Job Type: Full-time
Job Location:Indianapolis, IN
​Required education: High school or equivalent
​Required experience: Housekeeping: 1 year 

Housekeeper - Full Time 2nd Shift

Job Summary/Position Objective
To provide a clean, welcoming, and hospitable environment in the Club for Members, guests, vendors, and Associates

Essential Functions
  • clean public restrooms through the Club including bathroom walls, toilets, mirrors, floors, counters, and all stainless steel using the suggested chemicals/cleaning materiel
  • arrange and replenish all toiletries
  • replenish all amenities and any terry items
  • clean all windows, glass, and mirrors throughout the Club
  • clean all floors, including vacuuming and cleaning all carpeted areas and hallways
  • dust all fixtures, hardware, and wall mountings throughout the Club
  • dispose of trash as needed
  • upkeep of offices throughout the Club including sweeping floors and removing trash

Nonessential Functions
Perform other duties as assigned by Housekeeping supervisors and managers.

Working Conditions
Work Setting: primarily indoors
Schedule (i.e., Hours and Days): due to the cyclical nature of the hospitality industry, employees may be required to work
varying schedules to reflect the business needs of the hotel
Tools and Equipment: typically include scrubbers, dusters, broom, mop, vacuum, trash cans
Physical Demands
  • ability to lift
  • bend
  • move heavy equipment
  • remain on one's feet for extended periods of time

Education/Experience: high school diploma or equivalent with at least a year of experience in a luxury hotel or club
​Job Type: Full-time
Job Location: Indianapolis, IN
​Required education: High school or equivalent
​Required experience: Housekeeping: 1 year 
 

Houseperson - Part Time

Job Summary (Essential Functions)
Set up, break down and reset event rooms according to the BEO. Must assist the service staff as needed.

Job Tasks (Additional Responsibilities)
  • Must set up and/or break events according to the BEO
  • Cleans, stores and secures all tables, chairs and equipment in the proper manner
  • Must assist team as needed, promoting positive teamwork
  • Perform side duties as assigned or requested by Banquet Captain
  • Understand and execute the set-up and the sequence of multiple events
  • Assist clients during pre-event set-up and post breakdown
  • Check rooms for proper setup
  • React in a timely manner to last minute changes or any special requests from our clients
  • Maintain cleanliness and organization of banquet rooms, service hallways and storage areas
  • Perform other duties as directed by management.

Work Environment
  • Fast Pace
  • Can be stressful
  • Heavy lifting 80% of the time
Overtime or other aspects of the job
  • Overtime is required on an as needed basis
  • Must be able to work some weekends and holidays
Job Type: Part-time
Job Location: Indianapolis, IN
 

Locker Room Attendant - Part Time

Job Summary -
Attend to locker room needs of club members and guests.

Job Tasks
  • Washes restroom floor; wipes mirrors and walls; cleans basins, lavatories and showers.
  • Maintains inventory of supplies; and restocks supplies such as tissue, toilet paper, towels, soap, shampoo, razors, after shave lotion, etc.
  • Performs personal services, for example: shines shoes, brushes clothes, adjusts mirrors, replaces golf shoe spikes, etc.
  • Provides for the safety and security of all members’ and guests’ personal property.
  • Transports towels to and from laundry area.
  • Issues lockers, keys, towels, etc., to members and guests as needed.
  • Maintains a list of occupied lockers; provides a billing list to the accounting department.
  • Cleans and empties garbage cans and baskets
  • Takes and delivers phone messages for members and guests.
  • Cleans and maintains hot tub, sauna area and other special facilities and equipment in locker room.
  • Maintains coffee and beverages and supplies; makes coffee; cleans beverage area as needed; and serves beverages and food to members and guests.
Requirements
  • No special job requirements needed except the ability to perform.
  • A high school diploma/GED is expected.
  • The typical hours for this position are 4:00pm - 9:00pm, Monday, Wednesday, and Friday, and 10:00am - 4:00pm on the weekends.
Job Type: Part-time
Job Location: Indianapolis, IN
​Required Education: High school or equivalent 

Night Auditor - Part Time

Position Days/Time
Sunday through Thursday, 11:00pm - 7:00am on Fridays and Saturdays.

Job Summary (Essential Functions)
  • Direct front-desk operations from 11:00pm 0 7:00 a.m. Record and reconcile charges for previous day. Assist members and guests in all front office-related areas in an efficient, courteous and professional manner that maintains high standards of service and hospitality.
Job Tasks (Additional Responsibilities)
  • Prepares various daily activity reports for previous day including In House List, Arrival/Departure List, and Department Packets.
  • Logs and reconciles all charges from previous day.
  • Performs other appropriate tasks assigned by the Guest Services Manager.
  • Processes member and guest check-out
  • Attends department meetings.
  • Coordinates guestroom maintenance work with the engineering departments.
  • Reports unusual occurrences or requests to the Guest Services Manager.
  • Knows all safety and emergency procedures and accident prevention policies and procedures.
  • Maintains the cleanliness and neatness of the front-desk and lobby area.
  • Thoroughly understands and follows proper credit, cash-checking and cash-handling policies and procedures.
  • Takes same day reservations and future reservations.
  • Coordinates room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, and special requests.
  • Follows procedures for issuing and closing safe deposit boxes used by members and guests.
  • Uses proper telephone etiquette.

Reports to Guest Services Manager/Front Desk Supervisor
Job Type: Part-time
Job Location: Indianapolis, IN
​Required Education: High School or equivalent
​Required experience: Night Auditor/Hotel Experience: 1 year 

Security Office - Part Time

As a Security Officer at the Club, you are responsible for the safety and security of all Members, guests, Associates, contractors, and visitors while at the Club. Security is also responsible for the safety and security of the Club premises.
Position hours will be a couple of days working 11:00pm - 7:00am and 1 day working 3:00pm - 11:00pm.

Job Tasks (Additional Responsibilities)
  • Maintains the security and safety of the Club, Members, guests, and Associates and their property by providing constant vigilance in and around the hotel premises.
  • Runs routine inspections of the hotel premises
  • Acts promptly in the event of a circumstance that requires attention
  • Assist management in dealing with any incidents that arise within the hotel
  • Follows all occupational Health & Safety rules upheld by the Club
  • Inspects suspicious objects carried by employees to and from work
  • Enforces all rules and regulations of club which govern employees
  • Administers first aid if necessary
  • Prevents unauthorized vehicles and people from using parking, prevents trespassing onto Club property, and continuously patrols all of the Clubs dwellings.
  • Notes any deficiencies in Club’s security measure and reports them to the Clubhouse Manager or the Facility Maintenance Engineer.
  • Locks and unlocks building to prepare for staff and membership
  • Allows Fitness Center usage during off hours
  • Cleans up where necessary when come upon things that were left out
  • Turns on clubhouse lighting at the beginning of the shift and back off at the end of the shift
  • Allows membership to use club property during normal operating hours
  • Interfaces with local law enforcement
  • Maintains accurate log of all security staff activities and monitor CCTV Cameras
  • Various duties assigned by management

Job Type: Part-time
Job Location: Indianapolis, IN
​Required Education: High School or equivalent
​Required experience: Security Operations: 1 year 
Click here to download an Employment Application. You may drop off your completed application in person at the Club’s Employee Entrance/Security Office located in the back alley accessible from Pennsylvania or North Meridian Street. Or, you may email a cover letter and resume to the Human Resources Department – Michael Burger – cchumanresource@columbia-club.org, with the job you are applying for in the subject field.


Michael Burger
cchumanresource@columbia-club.org