Employment Opportunities

The Columbia Club is the premiere private city club in Indianapolis, conveniently located in the heart of downtown on Monument Circle. Established in 1889, the not-for-profit Columbia Club provides opportunities for business networking and social connections among its diverse membership. The beautiful Clubhouse, listed on the National Register of Historic Places, features fine and casual dining, catering and meeting facilities, 87 guest rooms and a complete fitness center.

The Columbia Club is continually seeking experienced, qualified, enthusiastic, and attentive individuals who can demonstrate Platinum Level customer service to its members and guests.

Benefits of working at The Columbia Club
· Complimentary Employee meals
· Energetic, multi-faceted, team-oriented work atmosphere
· Uniforms (for uniformed employees)
· One week of vacation after one year (for full-time employees)
· 401K retirement plan with employer match (for full-time employees)
· Choice of health plan products (for full-time employees)
· Vision insurance (for full-time employees)
· Employer paid life insurance and disability program (for full-time employees)

 

Careers at the Columbia Club

Banquet Server - Part Time

Job Summary (Essential Functions)
Set up and clean banquet rooms and serve banquets.

Job Tasks (Additional Responsibilities)Performs related banquet set-up tasks.

  • Provides immediate attention to all guests upon seating them.
  • Takes beverage orders and serves food in specified station.
  • Pours and refills wine, coffee, water and other beverages served with and after the meal.
  • Empties ashtrays and clears soiled dishes as needed.
  • Cleans all assigned work areas in kitchen and banquet areas.
  • Advises supervisor of any member or guest complaints as soon as they occur.
  • Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function.
  • Attends staff meetings including pre-service (line-up) sessions.
  • Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
  • Thanks members and guests; invites them to return.
  • Consistently follows all sanitation-related requirements, including those related to personal hygiene.
  • Completes other appropriate assignments made by the Banquet Captain or Director of Catering
Qualifications
  • State law requires a minimum of 19 years of age for alcoholic beverage service
  • Minimum of 2 years of fine dining experience
  • High School diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to effectively learn to use a Point of Sale System
  • Ability to print and speak simple phrases and sentences
  • Ability to effectively present information in one-on- one and small group situations to guests and other employees of the organization
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Certifications and Licenses
  • ​Must own a current Indiana Employee liquor permit
  • Servsafe Certification preferred

Work Experience
​Two years hotel banquet food/beverage service/fine dining required

Competencies
  • Ability to provide 100% guest satisfaction
  • Full responsibility for accurately collecting all funds for products sold
  • Safe and careful handling of cash, gift certificates and charge receipts
  • Fills all beverage orders in a timely and efficient manner
  • Complete compliance with all safe alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40
  • Maintains standards to ensure profitability without sacrificing quality control practices.
  • Knowledge and use of proper sanitation procedures at all times
  • Exercises team work with other staff
  • Abides by The Columbia Club standards, policies and procedures and safety rules at all times
  • Reports to work on time, well groomed and properly attired
  • Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times
  • Maintains confidentiality of all Columbia Club activities, policies and procedures
Work Environment
  • ​Fast paced
  • Can be stressful
  • Overtime or other aspects of the job
  • Overtime is required on an as needed basis
  • Must be able to work some lunches, evenings, and weekends
  • Reports to Banquet Captain & Director of Catering

Job Location: Indianapolis, IN
Required education: High school or equivalent
Required experience: Fine Dining: 2 years

Busser - Part Time

Job Summary (Essential Functions)
Set and clean dining room tables before, during, and after meal service.

Job Tasks (Additional Responsibilities)
  • Assists servers in their set-up, service and clean-up tasks.
  • Serves water as guests are seated.
  • Assists in carrying food trays to tables.
  • Removes soiled dishes from table; brings to dish-washing area.
  • Removes soiled linen and replaces with clean linen.
  • Sets tables with silverware, glassware and other items clean and polished.
  • Cleans dining room areas.
  • Stocks servers’ station with supplies.
  • Collects trash from dining room, grill and other specified places after each serving period.
  • Dusts chairs before and after meals.
  • Keeps ice bins and buckets filled.
  • Sets up, empties and cleans buffet.
  • Cleans and stores child high chairs and booster seats.
  • Collects soiled linen from dining room; transfers to linen pick-up area.
  • Takes packaged take-out orders to reception stand for member pick-up.
  • Folds napkins and bread basket folds.
  • Cleans up spills, broken service ware and attends to similar problems during service with minimal disruption to diners.
  • Assists dining room manager and other employees in assuring that the club’s policies and procedures for serving alcoholic beverages are consistently followed.
  • Polishes silver service items.
  • Attends pre-service training (line-up meeting).
  • Moves tables and chairs as needed for the next member and guest diners.
  • Re-sets tables at end of shift for the next meal period.
  • Helps to maintain a fully stocked buffet.
  • Performs other appropriate duties as assigned.
  • Checks hallways for room service trains and brings to dishwashing area.
     
Qualifications
  • ​Ability to assist servers in carrying out food trays to table, pour water, and maintain cleanliness of dining areas
  • Ability to re-set tables to the standard as set by the dining room managers
  • Ability to work in close proximity to others
  • Maintain pleasant demeanor during peak business hours
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to print and speak simple phrases and sentences
  • Ability to effectively present information in one-on-one and small group situations to members, guests, and other associates of the Club
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Certifications and Licenses
Employee Permit to sell alcohol
Completion of Alcohol Awareness Training

Work Experience
At least 2 years of fine dining experience required

Work Environment
Restaurants can range from calm to very busy during peak of business

Overtime or other unique aspects of the job
Flexibility in schedule is necessary as required by business level and overtime may occur during busy season
Will include some lunch service
Evenings and weekends are a must

Report to Manager of Restaurants, Restaurant Manager, Restaurant Server (no supervisory duties are included in this position)
Job Location: Indianapolis, IN
​Required education: High school or equivalent
​Required experience: Fine Dining: 2 years 

Housekeeper - Full Time 1st Shift

Job Summary/Position Objective
To provide a clean, welcoming, and hospitable environment in the Club for Members, guests, vendors, and Associates

Essential Functions
  • clean public restrooms through the Club including bathroom walls, toilets, mirrors, floors, counters, and all stainless steel using the suggested chemicals/cleaning materiel
  • arrange and replenish all toiletries
  • replenish all amenities and any terry items
  • clean all windows, glass, and mirrors throughout the Club
  • clean all floors, including vacuuming and cleaning all carpeted areas and hallways
  • dust all fixtures, hardware, and wall mountings throughout the Club
  • dispose of trash as needed upkeep of offices throughout the Club including sweeping floors and removing trash

​Nonessential Functions
Perform other duties as assigned by Housekeeping supervisors and managers.

Working Conditions
Work Setting: primarily indoors
Schedule (i.e., Hours and Days): due to the cyclical nature of the hospitality industry, employees may be required to work
varying schedules to reflect the business needs of the hotel
Tools and Equipment: typically include scrubbers, dusters, broom, mop, vacuum, trash cans

Physical Demands 
  • ability to lift 
  • bend
  • move heavy equipment
  • remain on one's feet for extended periods of time

Education/Experience: high school diploma or equivalent with at least a year of experience in a luxury hotel or club
​Job Type: Full-time
Job Location:Indianapolis, IN
​Required education: High school or equivalent
​Required experience: Housekeeping: 1 year 

Houseperson - Part Time

Job Summary (Essential Functions)
Set up, break down and reset event rooms according to the BEO. Must assist the service staff as needed.

Job Tasks (Additional Responsibilities)
  • Must set up and/or break events according to the BEO
  • Cleans, stores and secures all tables, chairs and equipment in the proper manner
  • Must assist team as needed, promoting positive teamwork
  • Perform side duties as assigned or requested by Banquet Captain
  • Understand and execute the set-up and the sequence of multiple events
  • Assist clients during pre-event set-up and post breakdown
  • Check rooms for proper setup
  • React in a timely manner to last minute changes or any special requests from our clients
  • Maintain cleanliness and organization of banquet rooms, service hallways and storage areas
  • Perform other duties as directed by management.

Work Environment
  • Fast Pace
  • Can be stressful
  • Heavy lifting 80% of the time
Overtime or other aspects of the job
  • Overtime is required on an as needed basis
  • Must be able to work some weekends and holidays
Job Type: Part-time
Job Location: Indianapolis, IN
 

Security Office - Part Time

As a Security Officer at the Club, you are responsible for the safety and security of all Members, guests, Associates, contractors, and visitors while at the Club. Security is also responsible for the safety and security of the Club premises.
Position hours will be a couple of days working 11:00pm - 7:00am and 1 day working 3:00pm - 11:00pm.

Job Tasks (Additional Responsibilities)
  • Maintains the security and safety of the Club, Members, guests, and Associates and their property by providing constant vigilance in and around the hotel premises.
  • Runs routine inspections of the hotel premises
  • Acts promptly in the event of a circumstance that requires attention
  • Assist management in dealing with any incidents that arise within the hotel
  • Follows all occupational Health & Safety rules upheld by the Club
  • Inspects suspicious objects carried by employees to and from work
  • Enforces all rules and regulations of club which govern employees
  • Administers first aid if necessary
  • Prevents unauthorized vehicles and people from using parking, prevents trespassing onto Club property, and continuously patrols all of the Clubs dwellings.
  • Notes any deficiencies in Club’s security measure and reports them to the Clubhouse Manager or the Facility Maintenance Engineer.
  • Locks and unlocks building to prepare for staff and membership
  • Allows Fitness Center usage during off hours
  • Cleans up where necessary when come upon things that were left out
  • Turns on clubhouse lighting at the beginning of the shift and back off at the end of the shift
  • Allows membership to use club property during normal operating hours
  • Interfaces with local law enforcement
  • Maintains accurate log of all security staff activities and monitor CCTV Cameras
  • Various duties assigned by management

Job Type: Part-time
Job Location: Indianapolis, IN
​Required Education: High School or equivalent
​Required experience: Security Operations: 1 year 

Line Cook Full Time

Line Cook – Full Time
 
Job Summary (Essential Functions)
Prepare food in accordance with club recipes and standards.
 
Job Tasks (Additional Responsibilities)
Prepares all required items.
Sets up service units with needed items.
Prepares items that are ordered in accordance with established portions and presentation standards.
Notifies Sous Chef/Executive Chef of expected shortages.
Ensures that assigned work areas and equipment are clean and sanitary.
Assists the Sous Chef/Executive Chef in maintaining security and safety in the kitchen.
Maintains neat professional appearance and observes personal cleanliness rules at all times.
Sets-up, maintains and breaks down prep cook station.
Work with Sous Chef to requisition items needed to produce menu items.
Adheres to state and local health and safety regulations.
Coordinates and times orders with other kitchen operations.
Makes recommendations for maintenance, repair and upkeep of the line prep area and equipment.
Clean station at the end of shift.
 
Qualifications
Minimum of 2 years of related experience or education
Previous fine dining experience
 
Work Environment
Fast paced
Can be stressful
Can be hot and humid
Overtime is required on an as needed basis
Must be able to work weekends and holidays
 
Reports to
Sous Chef/Executive Chef
 
Supervises
No supervisory duties are included in this position.
 
Job Type: Full-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Line Cook: 2 years
·  Cooking/Culinary Skills: 2 years
 

Communications Manager

Communications Manager
Responsibilities
This position will oversee all internal and external communication activities for the Columbia Club. The purpose of these communications activities are to drive new member acquisition and multi-generational member engagement and retention, across all communication channels.
 
Specific duties will include:
·  Integrate all channels of communication (social, email, magazine, point-of-purchase, signage) with a cohesive brand message and design.
·  Write, design and send all member and prospect announcements.
·  Act as community manager for all Club social channels, including writing posts and coordinating photography.
·  Write, edit, proof and oversee design of the semi-monthly club magazine The Columbian .
·  Update content and imagery on the Club’s public/private website.
·  Coordinate all channel advertising, including ad layout for internal events in The Columbian magazine.
·  Create all point of purchase signage for inside the Club.
·  Write and distribute all press releases for the Club.
·  Coordinate the efforts and be the Club liaison with marketing vendors/partners.
·  Develop and execute annual strategic marketing plan and communication budget.
·  Help support the sales organization with communicating to prospective members.
·  Develop any digital, print, video marketing or collateral materials for the Club.
·  Analyze email and website metrics, develop and maintain digital dashboard data.
 
Essential Qualifications
·  Excellent written and oral communication skills.
·  Understanding and judgement regarding private vs public messaging.
·  Strong project management skills to meet tight deadlines, changes, and discern multiple priorities at one time.
·  Minimum three years experience at a PR/Advertising agency, membership organization or other internal marketing department.
·  Bachelor’s degree in journalism, marketing, communications, design or a related subject.
·  Experience working in Microsoft Office as well as Adobe Creative Suite products such as In Design.
·  Product tradition, brand, and generational communication experience a plus
 
In addition to your resume, please submit a sample of Member Content messaging, about one Club benefit, directed to a mature member, a member family, and a young professional member.
 
Job Type: Full-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  Bachelor's
 
Required experience:
·  PR/Advertising agency, membership organization, or other internal marketing department: 3 years
 

Maintenance Technician - Full Time

Maintenance Technician - Full Time
 
Position Maintenance Technician – Full Time (2nd Shift, 3p-11p)
 
Job Summary (Essential Functions)
Maintain clubhouse equipment.
 
Job Tasks(Additional Responsibilities)
Maintains and makes general repairs to the plumbing fixtures, furniture, woodwork, electrical systems, appliances, elevators, ventilation systems and building structures of the club.
Conducts repairs to plumbing, such as leaking pipes and faucets and clogged drains.
Performs various duties involving painting, plumbing, carpentry and electrical work.
Maintains the air conditioning, refrigerators, ice makers and pool pumps.
Performs routine preventive maintenance (PM) required by club’s PM procedures.
Installs tile, drywall; makes grouting repairs, patches walls and paves brick.
Repairs small motors.
Attends departmental staff meetings.
Completes other appropriate assignments made by the maintenance and repair manager.
 
Qualifications
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to print and speak simple phrases and sentences
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Skilled in the use of hand and power tools
Basic knowledge in building systems
Experience in minor carpentry, painting, electrical, plumbing, tile, small machines and appliances
 
Certifications and Licenses None needed
 
Work Experience
Must have at least 1 year of practical maintenance and basic knowledge of mechanical problems/equipment
High School diploma or general equivalence diploma (G.E.D.)
 
Competencies
Knowledge and use of proper sanitation procedures at all times
Exercises team work with other staff
Abides by The Columbia Club standards, policies and procedures and safety rules at all times
Reports to work on time well groomed and properly attired
Conducts self in a professional and respectful manner towards guests, fellow employeesand management at all times
Team dynamics – Empowerment, collaboration, motivation and enthusiasm – effectively leads, coaches, trains and motivates people to follow established engineering standards
Some knowledge of plumbing, HVAC, construction, electrical, computers, phonesystems, building controls, preventative maintenance, safety and state regulations
 
Work Environment
*Fast Pace – sense of urgency needed
*Can be stressful
*Extreme heat at times
 
Overtime or other aspects of the job
*Must be available and willing to work a flexible schedule
*Must be available to work some weekends and holidays
*Overtime is required on an as needed basis
 
Reporting Structure
Reports to Director of Maintenance; no supervisory duties are included in this position.
General hours will be 3p-11p.
 
Job Type: Full-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Basic knowledge of mechanical equipment/problems: 1 year
 

Sommelier

Sommelier
 
Do you possess in-depth knowledge and have a great understanding of wine? Do you like to help patrons select wines per their personal needs (e.g., their taste, the food and wine pairing, the occasion, or the budget)? We are seeking a talented and highly motivated Sommelier for our Club. This is an ideal opportunity for a talented Sommelier who has a passion for providing superior customer service. The Sommelier is responsible for supporting the Restaurant Manager with the management of the Wine Club, Wine Society, and wine locker program. The schedule would typically look like Thursday – Saturday evenings; and if you have what it takes, feel free to apply.
 
Do you have what it takes? We are looking for someone with…
·  Knowledge of how wine is supposed to taste, using his or her expertise and education about grape varieties or regions along with harvest times, climates, soils and the overall winemaking processes
·  At least 5 years in a similar role (preferably in a fine dining restaurant, hotel, or country club environment)
·  Solid knowledge of inventory protocols
·  Strong communication and interpersonal skills
·  An ability to work in a fast-paced environment
 
Job Type: Part-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Sommelier or similar role: 5 years
 

Storeroom Clerk - Part Time

Storeroom Clerk - Part Time
 
Part Time Storeroom Clerk
Do you have a strong passion for having organization and structure? Do you have the belief that there is a place for everything and everything in its place? We are seeking a talented and highly motived Storeroom Clerk for our Club. This is an ideal opportunity for a talented Storeroom Clerk who has a passion for keeping product organized and available. The Storeroom Clerk is responsible for supporting the Purchasing Agent in keeping the storeroom properly stocked and properly accounted. It can be a flexible schedule (typically beginning early morning 3-4 days per week) – and if you have what it takes, feel free to apply.
 
Do you have what it takes? We are looking for someone with…
·  A minimum of a high school diploma or equivalent
·  1-3 years in a storeroom/inventory clerk capacity (preferably in a high end resort/club environment)
·  Solid knowledge of inventory protocols
·  Strong communication and interpersonal skills
·  An ability to work in a fast paced environment
·  A propensity to jump in, help others, and have fun while doing it
 
Job Type: Part-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Storeroom/Inventory (Resort/Club): 1 year
 

Valet Attendant - Part Time

Valet Attendant - Part Time
 
Job Summary: Park automobiles for members and guests.
 
Job Tasks (Additional Responsibilities)
·  Assist members and guests with luggage.
·  Help members and guests in and out of automobiles; open lobby doors.
·  Park automobiles for members and guests.
·  Summon and dispatch taxis.
·  Provide travel information.
·  Prevent unauthorized people from entrance to Club.
·  Issue and collect automobile claim tickets.
·  Maintain clean and safe entrances and parking lots.
·  Direct members and guests to desired room.
·  Attend staff meetings.
·  Perform other appropriate tasks assigned by the assistant general manager.
 
Qualifications
Ability to apply common sense understanding to carry out detailed butuninvolved written or oral instructions
Ability to print and speak simple phrases and sentences
Ability to effectively present information in one-on-0ne and small group situations to guest and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Valid driver’s license with good driving history
18 years of age or older
Ability to drive manual transmission
 
Certifications and Licenses
Valid Indiana drivers license
 
Work Experience
Customer service experience a plusValet experience preferred
 
Competencies
Park and retrieve guest cars in a timely manner
Follow directions to ensure guests and luggage get to correct rooms
 
Work Environment
Professional casual atmosphere
Fast paced
Can be stressful at times
 
Overtime or other aspects of the job
Required on an as needed basisMust be able to work weekends and holidays
 
Reports to
Security Director and Valet Captain
 
Job Type: Part-time
 
Job Location:
·  Indianapolis, IN
 
Required education:
·  High school or equivalent
 
Required experience:
·  Valet: 1 year
 
Click here to download an Employment Application. You may drop off your completed application in person at the Club’s Employee Entrance/Security Office located in the back alley accessible from Pennsylvania or North Meridian Street. Or, you may email a cover letter and resume to the Human Resources Department – Michael Burger – cchumanresource@columbia-club.org, with the job you are applying for in the subject field.


Michael Burger
cchumanresource@columbia-club.org